We guarantee to our customers that we will:

• Protect the confidentiality of all information we receive from them, as well as their identities.
• Be responsive to their questions and communications.
• Provide the turnaround they request-and do even better if we can.
• Carefully document all procedures and keep clear records.
• Conform to the American Chemical Society's Code of Conduct.
• Adhere to all applicable safety and environmental standards.